ProTools Not Launching in Audio Studio

UPDATE 2/16/12: After running disk utility and trashing the preference files, ProTools in the Audio Studio appears to be responding and working as expected.

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ProTools appears to not always be launching correctly in the Audio Studio. If its not working, you will notice that it will just keep bouncing in the dock and not actually launch the software. We will hopefully have this fixed within the next week, however until that happens, here is the work around.

If you turn the computer on and ProTools does not launch, open up activity monitor. You can do this by going to Applications and double clicking it, or by typing in "activity monitor" into spotlight located in the top right corner of the screen.

Tab down to ProTools, select it and press "Quit Process." When it asks you to force quit, go ahead and press Yes. Once ProTools quit, wait a few moments and open it up again. This should fix the problem. If it does not, repeat these steps.

Troubleshooting AKG 414s

I have noticed that sometimes the AKG 414s in the Audio Studio are causing users some issues. If you hear a crackly windy noise when using the AKG 414s, there is a good chance that the mic is the problem and not some other piece of gear or your patching. To my knowledge, the mic is NOT broken. Sometimes the polar pattern selector switches on 414s have intermittent problems. I believe that this is the case with the mics in the studio. If you simply, change the polar pattern, it should fix the problem.

Converter A trouble in Audio Studio

Recently, I have noticed that converter A does not always lock in with the computer correctly. As we try to figure out why it does not always work when converters B, C and D always do, I'd like to share ways to troubleshoot and fix this problem.

Whether you are using the busses or the multitrack inputs, you will experience this problem if converter A does not lock in with the computer.

The simple way to test this is to move your input to the DAW to the B bucket of converters, which start at input 17 or B1. Then switch the input in ProTools to match. If you were not getting signal before and you are now, it means that converter A did not lock in correctly.

You can either choose to use converter channels from 17 up or you can restart the system. If you restart the system, turn the computer off from the Apple menu on the computer and once the computer shuts down, press the green power button for the converters. Wait 60 seconds and then restart the system. This works pretty much every time.