Recently, I have noticed that converter A does not always lock in with the computer correctly. As we try to figure out why it does not always work when converters B, C and D always do, I'd like to share ways to troubleshoot and fix this problem.
Whether you are using the busses or the multitrack inputs, you will experience this problem if converter A does not lock in with the computer.
The simple way to test this is to move your input to the DAW to the B bucket of converters, which start at input 17 or B1. Then switch the input in ProTools to match. If you were not getting signal before and you are now, it means that converter A did not lock in correctly.
You can either choose to use converter channels from 17 up or you can restart the system. If you restart the system, turn the computer off from the Apple menu on the computer and once the computer shuts down, press the green power button for the converters. Wait 60 seconds and then restart the system. This works pretty much every time.
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